Privacy Policy

1. Information We Collect

• Full Name, Date of Birth, Gender
• Contact details such as Phone Number and Email Address
• Identification details including ID Type and ID Number
• Residential and location details
• Vehicle information (if applicable)
• Next of Kin details
• Passport photograph
• Any other information provided voluntarily

2. How We Use Your Information

• To provide and manage our training registration services
• To verify identity and eligibility for commercial rider training
• To generate and issue Rider Identification Numbers (RIN)
• To improve our website, products, and services
• To communicate important updates, training schedules, and notifications
• To comply with legal obligations under Ghanaian law

3. Legal Basis for Processing

We process personal data based on your explicit consent (provided during registration), to fulfill a contract (training registration), or to comply with legal obligations under the Data Protection Act 2012 (Act 843).

4. Sharing of Information

Personal data may be shared with:

• Authorized CTS Africa employees for business purposes
• Third-party payment processors (PayStack) for fee collection
• Regulatory authorities as required by law
• Training partners and certification bodies

5. Data Security

We implement technical, administrative, and physical safeguards to protect your personal data. All personal data is stored securely using encryption, and access is limited to authorized personnel only. Our systems undergo regular security audits.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Registration records are retained for a minimum of 5 years for audit and verification purposes.

7. Your Rights

Under Ghana's Data Protection Act 2012 (Act 843), you have the right to:

• Access, update, or request correction of your personal data
• Request deletion of your personal data where applicable
• Withdraw consent at any time where processing is based on consent
• Request data portability
• File a complaint with the Ghana Data Protection Commission
• Object to processing of your personal data

8. Cookies and Tracking

Our website uses cookies to enhance user experience and analyze site traffic. You can control cookie preferences through your browser settings.

9. International Transfers

We do not transfer personal data outside Ghana except where necessary for payment processing services. Any such transfers are conducted with adequate safeguards in place to protect your information in compliance with Ghanaian law.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us